At Techie Basket, we usually process and ship orders within 1 to 2 business
days. You will receive tracking details via email once your printer or
accessory has been dispatched.
Do you provide free shipping?
Yes, Techie Basket offers free standard shipping on all printer orders above
$49. Shipping fees for smaller orders are shown at checkout.
Can I update my delivery address after ordering?
If your order hasn't been packed or shipped yet, we can update your
delivery address. Please contact our support team immediately to request
changes.
What if my printer is delayed or not delivered?
In case of delays or lost shipments, our team will coordinate with the
courier to resolve the issue. If the package cannot be located, we’ll
arrange a free replacement or full refund.
Which payment options are supported?
Techie Basket accepts major credit/debit cards, UPI, PayPal, and wallet
payments. All transactions are encrypted and secure for your peace of mind.
Is my payment safe on Techie Basket?
Absolutely. We use SSL encryption and partner with trusted payment gateways
to ensure your card details and data remain fully secure.
Can I split my payment using two methods?
We currently allow only one payment method per order. Please choose your
preferred method at checkout for a smooth experience.
When is the payment deducted from my account?
Payment is processed as soon as your order is confirmed. If your
transaction fails or is declined, no amount will be deducted from your
account.
What is Techie Basket's return policy?
You can return unused or unopened products within 10 days of delivery.
Items must be in original packaging with all accessories included.
How do I return a printer or accessory?
Contact our customer service with your order ID. We’ll guide you through
the return process and share the return shipping instructions.
Which items are non-returnable?
Opened cartridges, software licenses, and clearance items are not eligible
for return due to hygiene and digital licensing policies.
When will I get my refund?
Once your return is received and verified, refunds are processed within 3
to 5 business days to the original payment method.